Being in a situation where the printer roller is not working the right way can create a situation where the printer is unusable.
It’s important to make sure the paper is being set the right way and the roller does its job.
This is why a printer roller that is not pulling paper has to be repaired instantly.
If the printer roller is not pulling the paper, start by taking out the existing paper. Next, check for obstructions in the tray, wipe the surface, re-align the paper, and test the printer again.
This can happen from time to time depending on how the plain paper is put inside a printer.
The most common reason is going to be the paper not being set properly. This creates a situation where the roller gets jammed up. Until you take out the plain paper and fix it, the printer will not work.
This guide is going to take a look at how to fix a printer roller that is not pulling paper correctly.
How To Repair Printer Roller Not Pulling Paper
1. Remove The Plain Paper
You will want to start by taking on the plain paper that’s already inside the printer.
The reason for doing this is to make sure anything that is obstructing the tray is removed. When you are done, you can always put the paper back in and re-test the printer’s performance.
For now, take out the plain paper and set it aside.
Please note that this is also a good time to check the paper’s quality. For example, is the paper bent from one side? Is there something that might be getting hitched inside the roller causing it to not pull as required?
These are important details that can be corrected by replacing the plain paper.
2. Inspect For Obstructions In The Tray
If the printer is not grabbing the paper, you are going to want to look at the component itself.
One of the most common reasons for this occurring has to do with obstructions. The tray is going to be exposed to debris and this can get in leading to major issues such as the paper not getting pulled.
Your goal is to find where the obstruction is and then get rid of it.
If there is dust or debris, you can always clean the tray to make sure it is good to go.
This is essential if you want to do things the right way. You do not want a situation where there are multiple obstructions in the printing tray. This is when the roller is going to break if you continue to force the issue.
3. Wipe The Tray
Before re-testing the printer roller, you will want to wipe the tray.
You can do this with something as simple as a clean cloth.
The purpose of doing this is to get a better read of how the printer’s tray is doing. It might have collected dust or debris that has piled up inside. This creates a situation where the printer roller will not work until it is cleared.
Take your time doing this and make sure you wipe properly.
You can always use a cleaning agent during this process but it is not mandatory. Even a simple wipe with a clean cloth is enough.
4. Replace The Papers
You will now want to replace the papers.
Please note that it is always best to put fewer papers inside during the first print. This is going to let the roller focus on pulling from a smaller pile rather than dealing with a heavier set.
Just reducing the number of papers in the tray can go a long way in fixing the issue in the short term.
You can then make adjustments on the go.
It is also smart to go with a new batch of plain papers during this part of the process. It will make it easier for you to get a better read on whether or not the issue stems from the tray, roller, or paper.
Final Thoughts
It is these tips that are going to ensure you fix a printer roller that is not pulling paper.
If a printer roller is not pulling the paper, this means there is an obstruction in the tray. To fix the issue, remove the plain paper, wipe the tray using a clean cloth, put in new papers, and re-test the printer.
It should work once you have cleaned the tray and removed the obstruction.
If the printer roller refuses to work, there might be something that is not causing it to spin. This can be a hardware issue where you will have to open the printer and replace the part.
However, the solutions that have been listed here are more common.
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