If your HP printer is connected to wifi but not printing, there are a few potential solutions you can try to get it back up and running.
Here are four steps to try:
Steps To Fix HP Printer That’s Connected To WIFI But Not Printing
1. Restart Your Printer and Wifi Router
The first thing you should try is restarting both your printer and your wifi router.
This can sometimes resolve any temporary communication issues between the two devices.
To restart your printer, simply turn it off and unplug it from the power source, then wait a few minutes before plugging it back in and turning it on again.
To restart your wifi router, you can usually find the power button on the back or bottom of the device.
Press the button to turn it off, then wait a few minutes before turning it back on again.
2. Check Your Printer’s Connection to The Wifi Network
Once your printer and router have been restarted, you’ll want to check that your printer is still connected to the wifi network.
To do this, you can usually find the wifi settings on your printer’s control panel.
From there, you can view the wifi network that your printer is currently connected to and make sure it matches the network you want to use.
If the printer is not connected to the right network, you can try selecting the correct network and entering the password, if prompted.
3. Check for Any Updates or Pending Print Jobs
If your printer is connected to the correct wifi network but still not printing, you may want to check for any pending print jobs or software updates.
To do this, you can access your printer’s control panel and look for any notifications or messages about pending print jobs or updates.
If there are any pending jobs, you can try canceling them and then attempting to print again.
If there are any updates available, you should install them to ensure that your printer has the latest software and drivers.
4. Contact HP support for Additional Assistance
If none of the above steps have resolved the issue and your printer is still not printing, you may need to contact HP support for additional assistance.
You can usually find contact information for HP support on the company’s website.
When you contact them, be sure to have your printer’s model number and any error messages that you may have received handy, as this can help them provide more specific assistance.
How do I force my HP printer to reset?
To force a reset on your HP printer, you can try the following steps:
- Make sure the printer is turned off and unplugged.
- Locate the reset button on the printer. This is usually a small, recessed button on the back or side of the printer.
- Use a paper clip or other small, pointed object to press and hold the reset button for at least 10 seconds.
- Release the reset button and wait for the printer to restart.
If the reset is successful, the printer will go through a series of startup routines and then be ready to use.
If the reset does not work, or if the printer is still not functioning properly after the reset, you may need to contact HP customer support for assistance.
Conclusion
If your HP printer is connected to wifi but not printing, there are a few potential solutions you can try to get it back up and running.
These include restarting your printer and router, checking your printer’s connection to the wifi network, checking for any pending print jobs or updates, and contacting HP support for additional assistance.
By following these steps, you should be able to get your printer back to printing normally.
